When we have a company, it is important to have a highly trained employees, for the best and most effective provision of services offered in our organization.

When hiring and maintaining personnel, since employees are the talent that moves companies, it is not only important to take into consideration their intellectual skills, but also other aspects such as their ability to do teamwork and their values. Thanks to them the work is executed, and strategies are created for the improvement of processes and the proper fulfillment of each organization’s goals.

There are several types of employees in a company. In this case, we are going to talk about “trusted employees”. What is a trusted or reliable employee? They are those subordinates of a company, who have a greater range of responsibilities within the organization. Those whose hierarchy is more linear or symmetrical to the higher positions in the company, compared to other employees. They are workers who receive orders directly from the employer and can be considered representatives of their superior within the organization.

Having said this, we could determine that being a trusted employee can be seen as a step of labor growth and promotion, within the organization; since they perform supervisory functions such as: Direction, Inspection, Control, Surveillance and among others.

When we have an organization, it is essential to perform the corresponding diagnostics to obtain the benefits and results we expect. In this case, when we want to implement trustworthy workers, it is important to have the corresponding advice to choose the collaborators who have the best leadership and management skills. It is vital to have an external labor and human resources consultancy for the selection of these candidates, to ensure that they have the necessary skills to adequately perform the supervisory tasks. In addition, it is necessary to examine criteria such as the type of services provided by the worker, his or her responsibility to his or her employers, the sensitivity of the task, and the autonomy degree.

All this, in addition to generating an adequate distribution of functions and responsibilities in an equitable manner and in accordance with the capabilities of each collaborator, helps us to have a good work environment where everyone can best exploit his or her professional skills.

In Costa Rica, this type of worker is mentioned in article 143 of the Labor Code, which although it does not detail a specific definition; includes this type of employee within the regulation of the exceptional workday. These are special workdays that are characterized by allowing certain types of workers to perform their services above the ordinary limits of a workday without this implying overtime.

If you require legal advice on the organization of your company, the types of employees you have, the designation of trusted employees, their regulations, and any type of labor diagnostics, in ERP Lawyers we have a team specialized in the matter. Do not hesitate to contact us at info@erplawyers.com